Terms and Conditions

The Next Right Move Consulting

Last updated: September 4, 2026

These terms govern the use of the Momentum platform and the services provided by The Next Right Move Consulting ("TNRM," "we," "us"). By using our services, you agree to them.

The service

TNRM provides marketing, lead capture, and business operations services to home services businesses, delivered through our Momentum platform. Services may include website work, search visibility, review management, missed call response, text message communication, appointment scheduling, and reporting.

Messaging program

Program name: Momentum by The Next Right Move Consulting.

What it is.

When a homeowner calls a participating business and the call is not answered, the platform sends one automatic text message on that business's behalf. The message confirms that the call was received, says someone will call back, and offers a link the homeowner may tap to describe the job and add photos. Tapping that link is optional.

Who receives messages.

Only people who have called a participating business and did not reach it. Consent is the homeowner's own call to a business they chose to ring. We do not purchase, rent, or import phone number lists.

Message frequency.

Message frequency varies based on your inquiry and is limited to messages about your service request. The automatic program sends one message. Any messages after that one are a person at the business replying to you.

Cost.

Message and data rates may apply. Neither TNRM nor the business charges you for these messages; your mobile carrier's standard rates apply.

How to stop.

Reply STOP to any message to stop receiving text messages from that business. You will receive one confirmation that you have been unsubscribed, and no further messages will be sent.

How to get help.

Reply HELP to any message for assistance, or contact the business directly at the phone number they published. You may also contact TNRM at team@tnrmconsulting.com or (310) 272 0860.

Carriers.

Carriers are not liable for delayed or undelivered messages.

What the messages actually say

These are the exact words the platform sends, shown with an example business name, callback window, and link. The wording below is checked against the wording in the code by an automated test that runs with our full verification suite.

Client obligations

Clients who purchase our services agree to: provide accurate business information, including any information required for regulatory or carrier registration; maintain the licenses, insurance, and registrations their trade requires; respond to homeowner inquiries within the response window they set in the platform; use the platform only for lawful business communication; and not use our messaging services for marketing, promotional offers, or any purpose other than responding to and coordinating with people who have contacted them.

Clients are responsible for the content they publish through the platform and for their own communications with their customers.

Fees and payment

Fees are set out in each client's agreement. Setup fees are due at the start of the engagement. Recurring fees are billed monthly in advance. Advertising spend, where applicable, is paid by the client directly to the advertising platform and is never marked up by TNRM. Carrier and regulatory registration fees are passed through at cost.

Ownership

Clients own their business information, their customer information, their website content, their advertising accounts, and their business profiles. If an engagement ends, those assets remain with the client. TNRM owns the Momentum platform, its software, and its templates and frameworks.

Term and cancellation

Engagements run for the term stated in the client's agreement. Either party may end the engagement in accordance with that agreement. On termination, we will provide the client's data in a reasonable format and transfer or release accounts held on their behalf.

What we do not promise

We work to a written standard and we report honestly on what we measure. We do not guarantee specific rankings, a specific number of leads, a specific amount of revenue, or specific results from any advertising platform, because those depend on factors outside our control, including the client's own responsiveness, pricing, market conditions, and the policies of third party platforms.

Limitation of liability

To the extent permitted by law, TNRM's total liability arising out of or related to the services is limited to the fees paid by the client in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits.

Third party services

Our services rely on third party platforms including telephony, email, hosting, advertising, and search providers. Their availability, policies, and pricing are outside our control, and changes they make may affect the services.

Changes to these terms

We may update these terms and will post changes here with an updated date. Material changes affecting existing clients will be communicated directly.

Governing law

These terms are governed by the laws of the State of California.

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